This is in response to an owner who is having concerns and questions about his doors – apartment door and lanai doors – and also who is responsible for maintaining those, the owner or the AOAO. He wrote, “I am totally confused and do not know what to do regarding the peeling laminate on my door.” Come on, folks, that is easy. I wish other things at the Ilikai were that straightforward and easy 
I am posting this here in case others have similar questions. Parenthetically, I am realizing more and more just how much I have learned over the last year and a half or so, about the Ilikai, but also condominiums, real property etc.
To begin with, anyone with this type of questions should check the Ilikai governing documents. The Ilikai Declaration, Bylaws and House Rules form the foundation. Don’t just rely on what somebody else “thinks,” because there is plenty of incompetence and ignorance around here. Also, contact the AOAO office, specifically, the AOAO manager, John Popovich. That’s the starting point.
Back to the doors. The AOAO is responsible for maintaining the exterior of the apartment door, whereas the owner is responsible for the interior of the door. The AOAO budget each year allocates circa $10K-$16K to replace doors. That is because doors wear out, get damaged etc, but not at the same rate. So the AOAO replaces the most damaged doors each year. There have been some changes over the years in terms of who (AOAO or owner) pays how much. If I recall it correctly, the AOAO pays for the whole door these days (but I am not 100% sure, I don’t have plans to replace my door, so I did not pay full attention when this was discussed recently).
Please also keep in mind that whenever the AOAO replaces your door, they would make sure that the new door has locks that are compliant with the House Rules. Quite a few apartments have non-complying locks. They are considered “grandfathered.” But if you are getting a new door, it must have compliant locks.
Several months ago, under the previous President of the Board, Charles Carroll, the Board looked into changing the type of oak used. There is red oak and there is white oak. I always get confused which one is which. The bottom line is that the AOAO used to have one type of oak, but several months ago the Board voted to switch to this other type of oak. The new oak of choice (red or white – as said, I mix them up) costs significantly less, but actually looks more appealing. It looks somewhat different. Charles Carroll pointed out that the new type was more attractive and costs less. He happens to have lots of experience with various oak doors, based on his professional experience. I agree with him on that, but it’s personal preference, of course. The AOAO office had a sample door stored. I don’t know if they still have that sample door there or if they’ve installed it at some apartment. Related to that: Since they are now using these lower priced doors (which happen to look nicer), the same amount allocated in the AOAO budget allows for more doors to be replaced per year.
This particular owner who was inquiring was reporting that his door has peeling laminate on the outside. What should the owner do? The owner should contact the AOAO office, specifically, the AOAO manager, John Popovich, to report the problem. The AOAO office decides which doors to replace in a given year.
Regarding the lanai sliding doors: The apartment owner owns the whole area from the lanai railing inwards, incl. the lanai doors. Thus, the maintenance of the lanai doors is the responsibility of the owner. The AOAO has nothing to do with it. – Except, of course, the fact that the Ilikai governing documents delineate the type of doors and glass to be used, for uniform appearance.
Thanks for posting this Olga. In 7 years I have had 3 different interpretations on the by laws by people who should know. John Popovich is the right person to talk to. I am so glad we have someone with a long history with the Ilikai in the AOAO GM role.